Built to defend those institutions ignore
The National Center for Vulnerable Communities was founded to fill a critical gap: holding government actors and institutions accountable when they harm the most marginalized populations. We prosecute civil, criminal, and administrative cases that others won't touch, protecting people in institutional care and those targeted by systemic exploitation.
Dedicated lay prosecutors for Vulnerable Communities
Meet the experienced prosecutors and and enforcement staff leading our mission to protect marginalized populations and hold bad actors accountable across Arizona Texas and California.

Private, Attorney General (PAG)
Ruchi J. Prajapati
Ruchi J. Prajapati serves as the agencies Private Attorney General (P.A.G.) and highest Prosecuting and litigating authority for the National Center for Vulnerable Communities, where she wields specialized enforcement, investigative, civil and sometimes criminal prosecutions to protect disenfranchised populations and individuals. In this capacity, she acts as the prosecuting enforcement authority, initiating public interest and enforcement litigation proceedings to ensure statutory compliance and systemic justice where traditional government resources may fall short. Ruchi's office Serves Arizona, Texas, California, Nevada, Florida, Louisiana, New Jersey, New Mexico, and Arkansas. Her leadership is defined by a commitment to objective, evidence-based prosecutions, bridging the gap between private legal expertise and the urgent needs of marginalized communities.

U.S. Special Counsel | Lead Investigator | Director of Investigative Operations for NCVC, & DOJ
Michelle Harper
Michelle Harper serves as the Director of Investigative Operations, Special Counsel, and Lead Investigator for the National Center for Vulnerable Communities (NCVC), Office of Accountability. She leads the Special Counsel Task Force, overseeing complex investigations involving civil rights violations, institutional misconduct, public corruption, and the protection of vulnerable populations. Her extensive background includes undercover investigations, government administration, healthcare oversight, regulatory compliance, and executive leadership. She has led investigative and accountability efforts spanning Arizona’s 15 counties, contributing to more than 60 investigative operations. She currently is leading investigations of over 200 active cases and enforcement actions. Michelle remains committed to upholding constitutional rights, advancing institutional accountability, and ensuring that no vulnerable person is denied justice while holding wrongdoers accountable to the full extent of the law.

Executive, Lay Prosecutor
Melody L. Holm
Melody Lynn Holm serves as the Executive Lay Prosecutor for the Bureau of Healthcare and Financial Fraud at the National Center for Vulnerable Communities (NCVC), succeeding former Special Lay Prosecutor Anthony Manley. She focuses on investigating and pursuing accountability and prosecuting matters involving suspected institutional misconduct, healthcare fraud, and financial crimes. Her responsibilities include preparing and coordinating formal referrals to federal law enforcement agencies for preliminary investigative review. In addition to her prosecutorial responsibilities, she mentors and provides procedural guidance and strategic support to the Office’s Lay Prosecutors and Senior Lay Prosecutors. Melody remains committed to advancing justice, strengthening institutional accountability, and upholding the highest standards of integrity and professionalism.

Senior, Lay Prosecutor
Danielle Kendrick
I am committed to protecting the most vulnerable in our communities by pursuing justice, holding wrongdoers accountable, and ensuring every individual is treated with dignity and compassion. I work in the bureau of special prosecutions.

Deputy, Assistant Director
Derrick Byrd
Strong leadership is about creating alignment, strengthening operations, and ensuring our teams have the resources and support they need to protect vulnerable communities and pursue justice with integrity.

Deputy, Private Attorney General
Jada Alicia Garcia
My mission is to protect vulnerable individuals and communities by enforcing the law, holding wrongdoers accountable, and ensuring every vulnerable individual and community is protected and their rights are upheld. I am the second highest ranking official for NCVC and work alongside the Private Attorney General (PAG) Mrs. Ruchi J. Prajapati. I assist her with overseeing agency, prosecutions, investigations, and litigation efforts against wrongdoers that commit violations or crimes against vulnerable individuals and communities.
Experienced lay investigators and prosecutors for vulnerable communities
Our team brings deep expertise in civil rights, criminal prosecutions and regulatory enforcement actions to protect those who need it most.

Senior, Lay Prosecutor
Brandon Kyle Freyer
Brandon holds government actors and contractors accountable through thorough investigations and prosecutions, maintaining public trust in our institutions across Arizona. I work in the bureau of public integrity and accountability.

Undercover, Facility Monitor | CFA
NAME PROTECTED
Undercover Facility Monitor: Assigned to covert site documentation associated with Correctional facilities. They investigate and monitor systematic abuse, neglect, and due process concerns related to our broad U.S. jurisdictions of jails and prisons.

Office, & Legal Support Administrator
Madeline Gallagher
Behind every strong case is a team that works with precision, integrity, and purpose. My commitment is to empower our legal support professionals and ensure our prosecutors have the resources they need to pursue justice for vulnerable communities. I work in Administration in the bureau of compliance administration for NCVC.

Regional, Compliance Monitor
Marcos Vance
Marcos Vance advocates for patients, individuals with disabilities, and vulnerable populations. He is dedicated to protecting individuals from neglect, abuse, and mistreatment. His focus is on patient dignity, safety, and healthcare rights. He promotes accountability and quality care in healthcare settings. He supports individuals in understanding and asserting their rights. His mission is to ensure every patient is treated with respect, fairness, and compassion.

Healthcare/IDD Ombudsman For Medicaid Beneficiary Rights Division
Shelly K. Davis
Shelly Kathleen Davis serves as the State Healthcare/IDD Ombudsman for the Medicaid Beneficiary Rights Division at the National Center for Vulnerable Communities (NCVC). She advocates for and protects the rights of Medicaid beneficiaries and individuals with intellectual and developmental disabilities (IDD) across the jurisdictions that our office serves in. Shelly investigates care breakdowns, resolves systemic barriers, and ensures continuity of medically necessary services through strong regulatory oversight, and public interest enforcement.

Senior, Lay Prosecutor
Ashley M. Mecartea
Every child deserves protection, opportunity, and a voice. My mission is to ensure accountability, uphold rights, and champion justice for children and youth. I work in the Bureau of children and youth protections.

Disability, Program & Federal Funding Fraud Investigator
James Bostwick
Every individual deserves equal access, respect, and protection under the law. My mission is to hold bad actors accountable and ensure that individuals with disabilities can live, learn, work, and thrive with dignity. I work in the Healthcare & Patients Rights Bureau, protecting Americans from healthcare and billing fraud.

Protective, Support Coordinator & Healthcare Advocacy Liaison
Rita Ayon
Designated and assigned to coordinate and provide safety protection assistance to Michelle Harper. Rita helps Michelle with, healthcare advocacy, and supportive communication. Transportation and SMI/mental healthcare and healthcare coordination and assuring Michelle's safety and protection.
Dedicated team of prosecutors, investigators, and Monitors. for vulnerable populations and victims
Our team brings specialized expertise in civil rights, criminal prosecution, and institutional accountability to protect those who need it most.

Special, Lay Prosecutor
Nevaeh Rivera
Every senior and vulnerable adult deserves protection, dignity, and a voice. My mission is to hold perpetrators accountable and ensure our aging population receives the justice and support they deserve. I lead the bureau of elder protections.

Lay, Prosecutor
Hannah Swift
Everyone deserves to live authentically, safely, and with dignity. My mission is to protect the rights of the LGBTQIA+ community and ensure equality, inclusion, and justice for all. I spear head the bureau of LGBTQIA+ protections.

Field, Operations Coordinator
Amy Curtis
Amy Curtis help ensure our monitors and investigators personal safety, general well-being, and investigation integrity are upheld. She provides practical daily supervision support regarding their investigative operations and monitoring efforts. She acts as the supervisor for all NCVC's investigative and monitoring staff and ensures compliance, accountability, and their safety and wellbeing while doing their jobs.

Lay, Prosecutor
Lauran Sterling
Lauren Sterling serves as a Lay Prosecutor for the Bureau of Court of Law and Due Process at the National Center for Vulnerable Communities. She is dedicated to upholding justice, fairness, and accountability. Her work emphasizes due process and the protection of individual rights. She is passionate about advocating and prosecuting bad actors for vulnerable communities. Lauren remains committed to promoting equity, integrity, and justice for all.

Lay, Prosecutor
Victoria Cross
Victoria Cross serves as a Lay Prosecutor for the Bureau of Special Prosecutions. She is dedicated to advancing justice, accountability, and the rule of law. Her work emphasizes integrity, fairness, and the pursuit of justice in complex legal matters. She is passionate about protecting individual rights and ensuring that justice is served. Victoria remains committed to upholding the highest standards of professionalism, ethical prosecutions, and public service.

Behavioral, Health Facility Safety Liaison
Diamond Last Name Protected
Listed to support patient advocacy investigates behavioral health facility concerns, and patient well-being and safety concerns for individuals in U.S. behavioral health systems.

Patients, Rights Investigator
Jared Last Name Protected
Designated to assist in investigating medical facilities ensuring safety planning, practical needs, and oversight support coordination for licensed medical facilities. He also helps ensure that facilities maintain state and federal compliance and safety standards.

Judicial, Conduct Accountability Investigator
Sunny Last Name Protected
Sunny serves as a Judicial Conduct Accountability Investigator with NCVC, promoting fairness, transparency, and accountability within the judicial system. He investigates judicial misconduct, ethics violations, and abuses of authority. He reviews complaints and documentation for federal administrative referrals. Sunny works with individuals, families, and U.S. judicial systems to address misconduct and unfair practices.He advocates against unlawful denials, mismanagement, and discrimination. Committed to justice, Sunny upholds transparency, accountability, and integrity within the judicial system.
We don't take every case. We take the ones others won't.
Every prosecutor at the National Center for Vulnerable Communities has walked past cases that were too hard, too complex, or too politically sensitive for others to touch.

Lay, Prosecutor
Alana Cross
Alana Cross serves as a Lay Prosecutor for the Bureau of LGBTQIA+ Protections. She is dedicated to advancing equality, justice, and the protection of LGBTQIA+ rights. Her work emphasizes fairness, inclusion, and accountability in addressing discrimination and injustice. She is passionate about advocating for marginalized individuals and ensuring every voice is heard. Alana remains committed to upholding dignity, promoting equal protection, and fostering a more just and inclusive society.

Lay, Prosecutor
Jonathan Vance
Jonathan Vance serves as a Lay Prosecutor for the Bureau of Elder Protections. He is dedicated to safeguarding the rights, dignity, and well-being of older adults. His work emphasizes justice, accountability, and the prevention of elder abuse, neglect, and exploitation. He is passionate about advocating for vulnerable seniors and ensuring their voices are heard. Jonathan remains committed to promoting fairness, protecting elderly communities, and upholding the highest standards of integrity and public service.

Federal, Administrative Referral Clerk
Jordan Cross
Jordan Cross serves as a Federal Administrative Referral Clerk for the Bureau of Federal Administrative Referrals. He is dedicated to ensuring accuracy, efficiency, and accountability in administrative referral processes. His work emphasizes professionalism, organization, and the proper handling of federal administrative matters. He is committed to supporting due process and maintaining the integrity of referral procedures. Jordan remains devoted to upholding transparency, fairness, and excellence in public service.

Senior, Casework Reviewer
Chloe Sterling
Chloe Sterling serves as a Senior Casework Reviewer for the Bureau of Correctional Facility Accountability. She is dedicated to promoting transparency, fairness, and accountability within correctional institutions. Her work emphasizes thorough case evaluations, institutional oversight, and the protection of individual rights. She is passionate about ensuring correctional facilities uphold standards of justice, due process, and ethical conduct. Chloe remains committed to advancing institutional integrity, safeguarding vulnerable individuals, and promoting accountability throughout the correctional system.

Data, Integrity Specialist
Elena Bostova
Elena Bostova serves as a Data Integrity Specialist within the Biometric Database Auditing Unit of the National Center for Vulnerable Communities. She is dedicated to ensuring accuracy, transparency, and accountability in biometric data management. Her work emphasizes data protection, ethical oversight, and the safeguarding of sensitive personal information. She is passionate about protecting individual privacy rights and promoting responsible data practices. Elena remains committed to upholding the highest standards of data integrity, security, and accountability while protecting vulnerable communities.

Public, Records Inspector
Xavier Vance
Xavier Vance serves as a Public Records Inspector for the Bureau of Public Records & Transparency at the National Center for Vulnerable Communities. He is dedicated to promoting transparency, accountability, and public access to information. His work emphasizes accurate recordkeeping, regulatory compliance, and the integrity of public records. He is passionate about ensuring information is handled responsibly while protecting individual rights and confidentiality. Xavier remains committed to upholding the highest standards of transparency, ethical oversight, and public trust.
Meet the lay prosecutors handling your case
Our team pairs deep legal experience with a direct, client-focused approach, so you always know who is fighting for you and what comes next.

Lay, Prosecutor
Lucas Sterling
Lucas Sterling serves as a Lay Prosecutor for the Bureau of Public Integrity and Accountability at the National Center for Vulnerable Communities (NCVC). He is dedicated to promoting transparency, ethical governance, and accountability within public institutions. His work emphasizes investigating misconduct, protecting public trust, and ensuring fairness in matters involving abuses of authority. He is passionate about upholding the rule of law and safeguarding the rights of vulnerable individuals. Lucas remains committed to advancing justice, strengthening institutional integrity, and ensuring that those in positions of authority are held accountable.

Lay, Prosecutor
Sophia Vance
Sophia Vance serves as a Lay Prosecutor for the Bureau of Children & Youth Protections at the National Center for Vulnerable Communities (NCVC). She is dedicated to safeguarding the rights, safety, and well-being of children and young people. Her work emphasizes child welfare, justice, accountability, and the prevention of abuse, neglect, and exploitation. She is passionate about advocating for vulnerable youth and ensuring their voices are heard and protected. Sophia remains committed to advancing children’s rights, strengthening institutional accountability, and promoting a safer future for every child.

Lay, Prosecutor
Christina Vance
Christina Vance serves as a Lay Prosecutor for the Bureau of Healthcare and Financial Fraud at the National Center for Vulnerable Communities (NCVC). She is dedicated to combating financial exploitation, healthcare fraud, and institutional misconduct. Her work emphasizes accountability, transparency, and the protections of individuals affected by fraudulent practices. She is passionate about safeguarding vulnerable populations and promoting integrity within healthcare and financial systems. Christina remains committed to advancing justice, protecting individual rights, and ensuring prosecuting those who exploit public trust.

Chief, Executive Registrar
Catherine Vance
Catherine Vance serves as the Chief Executive Registrar for the Inter-Agency Coordination Department at the National Center for Vulnerable Communities (NCVC). She is dedicated to strengthening communication, collaboration, and operational efficiency across agencies and departments. Her work emphasizes accurate recordkeeping, administrative oversight, and the coordination of essential institutional processes. She is passionate about promoting transparency, organizational integrity, and accountability in inter-agency operations. Catherine remains committed to upholding the highest standards of professionalism, efficiency, and public service while supporting the protection of vulnerable communities.
Who actually handles your case?
Every NCVC matter is led by a dedicated prosecutor with a specific bureau and a clear mandate to protect vulnerable communities across Phoenix and beyond.



A


Melody investigates and prosecutes institutional misconduct, healthcare fraud, and financial crimes, and structures formal law enforcement referrals to federal agencies for further action.

Confidential, Informant
Personnel Entry #46
Personnel Entry #46 serves as a Confidential Informant within the Confidential Support Personnel division of the National Center for Vulnerable Communities (NCVC). Their identity remains protected to safeguard personal security, confidentiality, and the integrity of sensitive matters. Their role involves supporting investigative efforts through the confidential reporting of information concerning potential misconduct, institutional abuses, and threats to vulnerable populations. All information is handled with discretion and an emphasis on privacy, accuracy, and procedural integrity. Personnel Entry #46 contributes to NCVC’s commitment to accountability, transparency, and the protection of vulnerable communities.

Digital, Platform Accountability Officer
David Vance
David Vance serves as the Digital Platform Accountability Officer for the Cyber-Surveillance Tracking Unit at the National Center for Vulnerable Communities (NCVC). He is dedicated to promoting digital transparency, cybersecurity accountability, and the protection of individual privacy rights. His work focuses on monitoring digital platforms, identifying potential surveillance abuses, and examining concerns involving unauthorized data collection and digital misconduct. He is passionate about protecting vulnerable individuals from technology-related exploitation and ensuring responsible digital practices. David remains committed to advancing digital justice, safeguarding civil liberties, and strengthening accountability in an increasingly connected world.

Lay, Prosecutor
Dominic Cross
Dominic Cross serves as a Lay Prosecutor for the Bureau of Court of Law & Due Process at the National Center for Vulnerable Communities (NCVC). He is dedicated to upholding constitutional rights, procedural fairness, and equal protection under the law. His work focuses on addressing potential due process violations, promoting judicial accountability, and safeguarding individuals against institutional misconduct. He is passionate about ensuring vulnerable populations receive fair treatment and meaningful access to justice. Dominic remains committed to advancing legal integrity, protecting civil liberties, and strengthening accountability within the justice system.
The public trust our work
Organizations across Arizona, Texas, And California and other jurisdictions rely on us to defend vulnerable populations and hold bad actors accountable.
The National Center brought real legal expertise to our case. Their team understood the complexities of disability rights and fought hard for meaningful change.

Maria Santos
Program Director, Arizona Disability Advocates
We needed someone who understood institutional accountability. The center's work exposed systemic problems we couldn't address alone.

James Mitchell
Executive Director, Phoenix Housing Coalition
Their investigation into healthcare fraud protected our community from exploitation. The results speak for themselves.

Dr. Keisha Johnson
Medical Director, Community Health Center
When our client faced retaliation for reporting patient abuse, the center stepped in immediately. They made sure the truth came out.

Robert Chen
Attorney, Patient Advocacy Law Group
Protecting vulnerable communities through bold legal action
The National Center for Vulnerable Communities has fought for the rights of marginalized populations across Arizona. Here's what our commitment to justice has achieved.
7
Specialized bureaus
Each dedicated to a specific vulnerable population or institutional accountability focus.
100+
Cases prosecuted
Civil, criminal, and administrative actions protecting those in institutional care and marginalized communities.
9
prosecutors
Expert legal leadership driving enforcement of civil rights, healthcare fraud prevention, and institutional oversight.
8
Protected categories
From disability justice and LGBTQIA+ rights to children in foster care and DDLG/DDLB protection.
Common questions about our work

Specialized teams protecting vulnerable communities
NATIONAL CENTER FOR VULNERABLE COMMUNITIES (NCVC) OFFICIAL STAFF DIRECTORY Leadership • Investigations • Advocacy • Accountability • Community Protection One Mission. One Team. Stronger Together. The National Center for Vulnerable Communities (NCVC) is composed of 30 dedicated team members serving across specialized bureaus and departments. Our team works collaboratively to promote civil rights, healthcare accountability, patient safety, public integrity, transparency, and the protection of vulnerable individuals and communities. Our staff supports investigative documentation, public interest oversight, advocacy, administrative referrals, community outreach, and accountability initiatives. 1. EXECUTIVE LEADERSHIP, INVESTIGATIONS & ADMINISTRATION BUREAU 1. Julisa Osorio Advocate/Investigator | Public Interest Oversight Counsel Director of Investigative Operations 2. Madeline Gallagher Office & Legal Support Administrator Bureau of Compliance Administration 3. Derrick Byrd Deputy Assistant Director Operations & Alignment Tracking 4. Catherine Vance Chief Executive Registrar Inter-Agency Coordination Track 2. HEALTHCARE & FINANCIAL FRAUD BUREAU 5. Melody Lynn Holm Executive Lay Prosecutor 6. Christian Vance Lay Prosecutor 3. BUREAU OF SPECIAL PROSECUTIONS 7. Danielle [Last Name Protected] Senior Lay Prosecutor 8. Victoria Cross Lay Prosecutor 4. PUBLIC INTEGRITY & ACCOUNTABILITY BUREAU 9. Brandon Kyle Freyer Senior Lay Prosecutor 10. Lucas Sterling Lay Prosecutor 5. BUREAU OF ELDER PROTECTIONS 11. Nevaeh Rivera Special Lay Prosecutor 12. Jonathan Vance Lay Prosecutor 6. CHILDREN & YOUTH PROTECTIONS BUREAU 13. Ashley M. Mecartea Lay Prosecutor 14. Sophia Vance Lay Prosecutor 7. LGBTQIA+ PROTECTIONS BUREAU 15. Hannah Swift Lay Prosecutor 16. Alana Cross Lay Prosecutor 8. COLOR OF LAW & DUE PROCESS BUREAU 17. Dominic Cross Lay Prosecutor 18. Julian Sterling Lay Prosecutor 9. HEALTHCARE ADVOCACY & PATIENT RIGHTS BUREAU 19. Shelly K. Davis State Healthcare/IDD Ombudsman Medicaid Beneficiary Rights Division 20. Rita [Last Name Protected] Protective Support Coordinator & Healthcare Advocacy Liaison 21. Diamond [Last Name Protected] Lead Patient Advocate Hospital Patient-Rights Bureau 22. Marcus Vance Regional Compliance Monitor Arizona Mental Health Services Track 10. CORRECTIONAL FACILITY ACCOUNTABILITY BUREAU 23. Chloe Sterling Senior Casework Reviewer Correctional Facility Accountability 11. DATA INTEGRITY & BIOMETRIC ACCOUNTABILITY BUREAU 24. Elena Rostova Data Integrity Specialist Biometric Database Auditing Unit 12. FEDERAL ADMINISTRATIVE REFERRALS BUREAU 25. Jordan Cross Federal Administrative Referral Clerk Compliance Tracking Frameworks 13. CRISIS RESPONSE & INTER-AGENCY COORDINATION BUREAU 26. Jared [Last Name Protected] Safety Planning Specialist Crisis Response & Inter-Agency Coordination 14. PUBLIC RECORDS & TRANSPARENCY BUREAU 27. Xavier Vance Public Records Inspector A.R.S. § 39-121 Compliance Track 15. DIGITAL PLATFORM ACCOUNTABILITY BUREAU 28. David Vance Digital Platform Accountability Officer Cyber-Surveillance Tracking Unit 16. FIELD OPERATIONS & PERSONAL SAFETY BUREAU 29. Amy [Last Name Protected] Field Operations Coordinator Personal Safety & Practical Field Assistance 17. BEHAVIORAL HEALTH & CRISIS STABILIZATION BUREAU 30. Kiki [Last Name Protected] Behavioral-Health Advocate Crisis Stabilization Monitoring Unit OUR TEAM’S MISSION Investigate • Document • Advocate • Coordinate • Monitor • Refer The National Center for Vulnerable Communities is committed to protecting vulnerable individuals and strengthening accountability across healthcare systems, public programs, and community institutions. Our multidisciplinary team works together to: Investigate: Review and document allegations of fraud, abuse, discrimination, neglect, and potential rights violations. Document: Gather and organize records, evidence, and testimonies to support appropriate oversight referrals. Advocate: Support vulnerable individuals, families, patients, and communities in understanding and exercising their rights. Coordinate: Facilitate communication, safety planning, and cooperation among advocates, community resources, and appropriate agencies. Monitor: Track compliance concerns involving applicable laws, regulations, policies, and patient protections. Refer: Submit documented concerns to appropriate governmental agencies and oversight authorities for independent review. OUR COMMITMENT TO VULNERABLE COMMUNITIES Justice for Children. Justice for Families. Justice for Seniors. Justice for Vulnerable Adults. And most importantly Americans.
01
Arizona
Arizona
02
Texas
Texas
03
California
California
04
Arkansas
Arkansas
05
Florida
Florida
06
New Mexico
New Mexico
